Tegan Eikenberg

• Collaborated with a team of 5 network engineers to manage current network infrastructure.
• Monitor newly opened developmental bug tickets relating to server outages and continuing maintenance.
• Regularly communicated with 3rd party and IC partners to maintain a consistent flow of current infrastructure status and future development needs.
• Contributed to team discussions of specific development efforts to provide high availability and sustainment of current systems.
• Lead efforts in creating documentation that cataloged two servers in their entirety, including physical and virtual connections, rack elevations, and system specific details relating to the hardware installed.
• Extensive daily efforts to enhance the reliability, availability, usability, and performance of the existing network infrastructure.

• Collaborated with a team of 6 junior and senior software developers to manage software.
• Worked with a development team to coordinate and manage active developmental bug tickets.
• With guidance from team leads, updated the User Guide based on the new UI implementation.
• Researched and inquired about specific developmental bugs to ensure workflow continuation.
• Conducted team collaboration and discussion with leadership and Technical Leads to review current retrospective and next sprint planning.
• Regulatory management and observation of all current systems to ensure that software meets and is reviewed against all standards such as Accessibility, Reliability, and Security.
• Directly initiated technical conversations with Dev and Scrum team leaders to discuss backlog and upcoming projects.
• Extensive daily efforts to enhance the reliability, availability, usability, and performance of the existing capabilities using Java and C++ coding development languages.

• Taking, handling, and processing food orders using Point of Sale (POS) systems.
• Bagging and delivering food in a prompt and friendly manner to customers.
• Performed routine cleaning and sanitation of workspaces, including mopping, scrubbing and disinfecting floors, countertops, and refrigerators to ensure compliance with health and safety standards.
• Developed a relationship with the customers, ensuring satisfaction to address their needs and provide excellent service.

Developed an AI application using Java as part of ongoing professional development and hands-on exploration of artificial intelligence. The project focused on building intelligent automation capabilities and applying machine learning concepts to practical use cases.

Designed and built this professional portfolio website to showcase experience, projects, and cybersecurity insights. Features include an AI-powered resume assistant, a content-driven blog, and serverless form handling — all deployed on Netlify.

Built to support the documentation efforts at work, this system catalogs servers in their entirety — physical and virtual connections (to and from), rack elevations, and system-specific hardware details. Streamlines the process of maintaining accurate infrastructure records for network engineering teams.